Aug 13, 18:04 UTC
This incident has been resolved.
Aug 13, 17:53 UTC
We are closing this incident after extended monitoring. All metrics are operating within normal parameters.
Aug 13, 17:52 UTC
Systems are operational and we are waiting for another round of peak traffic to ensure that the problem does not recur.
Aug 13, 13:24 UTC
We've applied a fix that should restore connectivity for most users. We'll continue to monitor the situation for any abnormalities.
Aug 13, 11:33 UTC
We have identified high latency while connecting to the in-memory storage associated with authentication service. We are suspecting a possible hardware or software fault. We are in the process of replacing configuration in systems that refer to this. You should now be able to login with intermittent errors.
Aug 13, 11:05 UTC
We are continuing to investigate this issue.
Aug 13, 09:24 UTC
We're currently investigating high error rates for authentication service. We've identified that it is associated with an issue accessing it's in-memory storage system. Some service disruptions should be expected. We will continue to post frequent updates to indicate investigation progress.
Aug 13, 04:28 UTC